Terms and Conditions

When you join you must ‘sign’ and agree to our contract which includes these Terms and Conditions which have been written to explain what ProfileZones is all about and to help all our members and customers. Please read them.

When you buy any of the products sold by ProfileZones you are paying for the product/s alone. If you decide to refer or recommend people to join ProfileZones and your network grows and individuals in your network make product purchases, then it is a matter of choice by that person to make any such purchases as they deem fit. Nothing on this website or any company produced literature should be taken to imply or infer that buying a product is an inducement to earn money from commission: indeed in making a purchase from our product range our customers receive value for money and all associated guarantees for quality and functionality. There is no inducement offered to acquire or recruit other people into being a member of ProfileZones by offering up rewards for doing so: as recruiting a member offers no incentive, membership is free, and no payment is made out of members ‘fees’ to reward or incentivise any other person.

Before you join, we think it is a good idea to please ask yourself the following simple questions:

Make sure that you understand what is being offered to you.

ProfileZones is a social network website that is free to join and then offers its members IT, software and other entertainment products which they can buy. If you want to turn your social network into something that you can earn commission from then you will need to buy one of more of ProfileZones products (from £20), this will enable you to legitimately ‘recommend’ or ‘refer’ people to ProfileZones products and you will be paid commission calculated based on the purchases of products in your social network that begins with you.

An active member can also qualify to be paid commission on the sale of any products purchased by people who have visited the ProfileZones website at the recommendation of said active member and have indicated that they were referred or recommended to the website and its products by the active member concerned.

Do you know what you will have to pay?

Joining is free. If you would like to turn your social network into a ‘retail network’ or ‘sales network’ where you are be paid commission from the sales of products in your network, then you must be an ‘active’ member of ProfileZones and to become an ‘active’ member you must buy at least one software product (from £20) being sold by ProfileZones. Membership is free so your risk is £0 and once you have bought one product to become an ‘active’ member there is no more to pay for that specific branch of your social network to qualify for the payment of commission to you from product sales.

Do you understand that this is a self-employment opportunity and earnings will depend on the market and your efforts?

Please be aware that if you do not start a branch of your social network with at least three ‘active’ members and where you are ‘active’ yourself then you will not be eligible to earn any commission. ProfileZones may be a good way of earning money but it does not pay people for doing nothing.

It’s important that you understand that we do not take any membership payments for involvement in ProfileZones: we do sell software and other products and pay commission to our active members out of the sales of said products in an individual active member’s active social network.

There is no promise of commission or any payments promised or made simply for ‘recruiting’ others to ‘join’.

Now the full - Terms and Conditions:

YOU MUST BE OVER 16 TO JOIN AND ORDER FROM THIS SITE

We respect your confidentiality. All orders are dispatched in appropriate and robust packaging.

For up to date delivery Information and time scales, please see our Delivery info page

PLEASE NOTE, ONLY ONE PROMOTIONAL CODE CAN BE USED PER ORDER.

Returns and Cancellations

By law, consumers in the European Union have the right to cancel a contract for the purchase of an item within seven working days of the day of receipt of the order.

If you wish to cancel your order under the Distance Selling Regulations we ask you to please notify our Customer Service team quoting your name, membership ID, order number and details of the product/s:
* by email or
* by post to our Customer Service address:

Customer Services
profilezones.com
Island House,
Harrogate,
HG3 1BR,
North Yorkshire.

Goods must be returned within 14 days, using the address above.

Where you are cancelling your order within this cooling-off period we will refund the full cost of the item. We will only refund the delivery charges if you are cancelling the whole order, so please mention this when cancelling your order. Delivery charges are non-refundable if you are returning part of an order.

If you notify us of your cancellation after the 7-day statutory cooling-off period, goods returned to us can only be exchanged for replacement goods or gift vouchers. Goods returned for exchange or gift vouchers must in all respects be in the condition you received them. This offer applies for three months from the date of purchase and is in addition to your statutory rights.

If you return goods, please always retain proof of posting for your records. This can be obtained from your Post Office and is free. You will be responsible for the returned products until they reach us.

Please note: Videos, DVDs, Books, Software items (that require downloading to a PC), Magazines and clearance and/or sale items cannot be returned unless they are faulty, so please be sure of your selection before ordering. Other items can only be returned in the event that they are faulty, unfit for purpose, not as described or of an unsatisfactory quality.

This does not affect your statutory rights.

Refunds

Before contacting us please take note of the timescales required to process a refund:

We require 5 working days from receipt of a return for us to process a refund.

Please allow a further 5-10 working days for the refund to be credited to your account. This time frame is dictated by your bank or card issuer and is outside our control.

Your refund will be credited to the same card with which you made your original purchase.

Faulty Items

In the rare event you have a faulty item, please return to us at the address below for an exchange or refund.

Customer Services Department
profilezones.com
Island House,
Harrogate,
HG3 1BR,
North Yorkshire.

Goods returned for exchange or gift vouchers must in all respects be in the condition you received them and is in addition to your statutory rights. If posting goods, please keep proof of posting.

International Terms and Conditions

Please read our terms and conditions carefully as making a purchase is acceptance of these terms.

All customers must be 16 years or older. Purchasing from us is acceptance of these terms and confirmation that you are over 16 years old. The customer is responsible for the importation of products into their country and must obey the regulations concerning the customs requirements.

All orders should be made payable to ProfileZones.com in Pounds Sterling.

We accept all major credit cards (Visa, MasterCard, Maestro, Amex and Solo) via the PayPal online payment system.

Please note: For international delivery charges, please see our Delivery Info page

Privacy

As part of our high security standards, when you enter this website we will use cookies. Cookies are small pieces of information which are stored by your browser on your computer's hard drive. ProfileZones has relationships with carefully selected and monitored suppliers to assist in the delivery of a high quality website. Some of these suppliers may also set cookies during your visit in order to meet contractual obligations with ProfileZones. The information these cookies collect is anonymous and not personally identifiable. It does not store any personal details relating to you or your credit cards. If you do not wish to receive cookies you will not be able to use this website. We also use JavaScript to speed up your online shopping experience. If you disable either cookies or JavaScript you will not be able to use this site.

Using a Communal Computer

If using a communal computer, please follow the instructions below before and after placing your order.

Go to Control Panel, then Internet Options.

Click on the general tab.

Click to delete cookies, then click next button to delete files, this can take a minute or two, then click to clear browsing history.

You can then either re-start your machine, or refresh your browser, and you are then ready to place your order.

Payment Currency

We only accept the UK Pound Sterling (GBP). Customers outside the UK will be billed in Sterling via their PayPal account when ordering on-line.

Payment Cards Accepted

We accept the following cards:

MasterCard / Visa / Visa Delta / Maestro / American Express / Solo

All paid via the PayPal system.

Other Payment Methods

Whilst other electronic payment methods are not currently accepted, we are happy to accept orders via post.

Please send your order with a cheque or postal order to:

Customer Service Centre
profilezones.com
Island House,
Harrogate,
HG3 1BR,
North Yorkshire.

Please ensure all crossed cheques and postal orders are made payable to 'profilezones.com'.

When placing your order by post:

If you have already joined online, then ensure you include your full name and ID number with your order.

If you have not already joined please ensure you complete the joining/membership form with your full name and address details and the ID of the person who referred you to ProfileZones.

Payment Security

We use the internationally recognised PayPalTM, secure online payment service for global e-tailing, thus promoting the highest possible industry standards and best practices ensuring accurate, secure and effective transactions.

We utilise industry-standard 128 bit Secure Sockets Layer (SSL) technology to enable us to encrypt personal data such as your name, address and other sensitive information such as your credit card details.

This technology includes the following features:

Authentication - this assures your browser that your data is being sent to the correct computer server, and that the server is secure.

Encryption - this encodes the data, so that it cannot be read by anyone other than the secure server.

Data Integrity - this checks the data being transferred to ensure it has not been altered.

Processing Payments

When you press 'Submit Your Order' our system, integrated with PayPalTM will immediately contact your bank/card issuer for authorisation to take payment from your account. You will then receive an email within a few minutes confirming your order. If the payment is not authorised by your bank or card issuer, you will receive an email within a few minutes advising you of this (please note some issuing banks may still reserve your funds for a period of time).

Buying With Confidence

We at ProfileZones ensure that every product sold meets the highest quality standards and is policed by our own Quality Assurance Team. ProfileZones take active steps to ensure it complies with the Directives and Standards of International and European Law.

ProfileZones manages its own due diligence process.

If you see another retailer with a similar product please do not assume that it is of the same high quality standards. If you are unsure, ask the company to supply you with a risk analysis, manufacturing processes and a due diligence system that will stand up in Law. Always ensure you are comparing like with like.

At ProfileZones we pride ourselves on the quality of our products and in the fact that you can be confident of your purchases.

PROFILEZONES ORGANISATION

Profilezones.com is owned by:
Solicitors Marketing Services Ltd
Island House,
Harrogate,
HG3 1BR,
North Yorkshire.

Registered in England and Wales no 060 79554.
VAT registration number 946 5090 06.
TEL: 01432 810020

All trademarks acknowledged © Profilezones 2009

Final note:

It’s important that you understand that we do not take any membership payments for involvement in ProfileZones: we do sell software and other products and pay commission to our active members out of the sales of those products in an individual member’s active social network or where an active member has directly refereed, and can be shown to have referred or recommended, a customer to the website and that person makes a purchase.

There is no promise of commission or any payments made simply for ‘recruiting’ others to ‘join’.

Contract information

Contracts

All participants are provided with a written on-line agreement that constitutes a ‘contract’. Agreeing to this contract by clicking the box ‘agree’. The contract includes:

The name and address of the promoter and a description of the products and or services, description of the participant's role and financial obligations for 12 months, which ProfileZones can only change by giving at least 2 months' notice, There is a ‘cancellation of contract’ ‘cooling off period’ of 14 days following the signing of a contract, statements giving a 14 days cooling off period with regards to the purchase of products, terms under which software can be cancelled for a refund and under which previously paid commission and bonuses may be recovered, prescribed warnings relating to the recruitment offence and earnings claims.

Initial investments

No more than £200 may be received or promised by a participant within 7 days of signing a contract.

Rights on termination of a contract

On termination of a contract, a participant has a right to:

• be released from all future obligations other than 'poaching' and any non-competing obligations specified in a contract, and to
• return goods in good condition, unused and recover the sum paid, inclusive of VAT, if purchased within 14 days of termination and where they related to that individual member. This would be the full sum paid where the promoter terminated the contract. On termination by the participant, then the sum would be reduced by diminution in value caused by the participant and by a reasonable handling charge.

VAT

Direct selling businesses in the UK, are subject to special rules in relation to VAT. These require that a direct selling business is required to collect at the retail selling prices of the goods sold, regardless of whether their independent direct sellers are personally registered for VAT.

Your own tax.

It is the responsibility of the individual to maintain all income records and declare and pay any tax due son any income that is appropriate in their own country.

What Is Direct Selling?

Very simply, direct selling is a way to sell products or services directly to customers, away from a retail location. A direct sales business allows you to interact with customers one-on-one, in groups, through online sales, word of mouth, by e-mail sales or by phone. People in the direct selling industry are often known as independent consultants, distributors or representatives.

Many direct selling businesses are now organised on a MLM or network marketing basis, although they may use neither term in their promotional material. The distinction between MLM and a conventional direct selling structure is the nature of the earnings opportunity offered to new direct sellers. If a participant is offered an opportunity to both retail products and to receive additional rewards from the sales of others they may recruit into the business, then the business is likely to be MLM or Network Marketing and therefore subject to the Trading Schemes Regulations 1997.

We take our obligations to operate legally and correctly very seriously indeed and to ensure this we point you to the following phrase that has been prepared by the Fair Trading Act 1973:

The law makes it a criminal offence to persuade someone to make a payment to a scheme by promising benefits from getting other people to join a trading scheme. (Fair Trading Act 1973 section 120(3)).

This does not make recruitment rewards unlawful.

It does make it unlawful to persuade someone that the main motive for joining is to profit from recruiting others or to take money from someone on the basis of such a motive.

Please be aware that it is illegal for a promoter or participant in ProfileZones to persuade anyone to make a payment by promising benefits from getting other people to join ProfileZones. Joining is free there are no financial benefits from ‘recruiting’ others to join other than the enjoyment and benefit of having a social network home page.

Do not be misled by claims that high earnings can be easily achieved. ProfileZones do not pay for people simply joining; they pay commission out of product sales. How much members will earn will depend on the purchases of software and other products made by an individual’s social or ‘sales’ network or purchases being made as a result of direct referral or recommendation. After-all, you can only get out what is put in. ProfileZones is risk free as membership is free and you only pay for products and or software you wish to buy.

The main objective and activity of ProfileZones is to offer a free social network for people to join and in doing so to then to sell products to our members and their referrals/recommendations. We are unashamedly tapping on to the power of social networks to then use people’s referrals to sell our range of products. Our main activity is therefore selling products to the public. We do not encourage people to join by offering profits paid out of any registration fees or the sale of any marketing materials. Joining ProfileZones is free and we don’t sell any marketing materials that are used to pay commission out of.

You only survive in business if you look after your customers and provide a fair, competitive and honest service.